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Understanding the TweetReach Tracker
The TweetReach Tracker provides ongoing, real-time Twitter measurement of any topic, campaign, brand or event. Our Tracker will find, analyze and archive all tweets about your topic. And a Tracker...
View ArticleTweetReach Tracker FAQs
How does the TweetReach Tracker work?A Tracker monitors all tweets about a campaign or topic. Like a TweetReach report, you need to first determine your search query. This can be one or more keyword,...
View ArticleWhy do I need a TweetReach Pro subscription?
A TweetReach Pro subscription is ideal if you run multiple full reports per month and/or want continuous tracking of search queries. We offer several subscription plan levels to fit various reporting...
View ArticleDo unused reports rollover to the next month?
Yes! No matter what plan level you choose, unused full reports from each month will be rolled over to the next month. We know that some months you need more reports than other months, and report...
View ArticleWill Pro snapshot reports include tweets older than 7 days?
Nope. All snapshot reports - whether you have a Pro subscription or not - are limited to tweets from the past week. This is a limitation from Twitter, and we can't get around it. However, if you're...
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Setting up a TweetReach Tracker
Getting started with your TweetReach Tracker is quick and easy. Of course, you'll first need to sign up for a TweetReach Pro subscription. We have a variety of affordable plans available, and you can...
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How do I decide between a snapshot report and a Tracker?
TweetReach Pro subscriptions come with two Twitter analytics tools - the one-time snapshot report and the ongoing Tracker. Depending on the type of data you're analyzing, one of these two tools will...
View ArticleHow do I get my Tracker data in PDF or CSV formats?
In a Tracker, you can export and print to PDF most of your data. First, click into (or view) the Tracker you want to save as a PDF or CSV file. If appropriate, select the date range you're interested...
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How do I change my plan level or cancel my account?
You can upgrade or downgrade your plan anytime. Just click on the gear icon in the top right of your Pro account, and select Billing Info (you'll need to be logged into your TweetReach Pro account)....
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How many keywords can I track in one topic Tracker?
You'll want one Tracker per distinct campaign or topic you want to track and each Tracker can include up to 15 search queries for that campaign. A search query can consist of multiple terms or...
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What can I search for in a topic Tracker?
One topic Tracker can monitor up to 15 separate queries about a single campaign or topic. (Please note that if you want to track a specific account, you should set up an account-specific Tracker, not a...
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How do I view detailed stats about hashtags and URLs?
You can now see which hashtags and URLs are used the most in a Tracker, as well as get detailed stats on the use of each individual hashtag and URL. You'll learn more about:the number of tweets that...
View ArticleTweetReach API
The TweetReach API allows TweetReach Pro subscribers to access their Tracker metrics from any programming language or easily automate importing TweetReach data into analysis tools like Excel. To get...
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Contributor reporting in Trackers
Our new Tracker contributor reporting can help you identify key contributors who are generating the most engagement and impressions about your campaign or client. To access these features, click the...
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Setting up projects in TweetReach Pro
TweetReach Pro Projects will allow you to selectively share Trackers and reports, as well as manage user access to those Trackers and reports. After enabling this feature, you will be able to organize...
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Managing TweetReach Pro user access
TweetReach Pro allows for multiple users to have varying levels of access to your account, your projects, your Trackers and your reports. As an admin or owner, you can invite new users to your account...
View ArticleAre there tweet volume limits for TweetReach Pro plans?
We maintain tweet volume limits to ensure we provide a high quality service for all TweetReach Pro users, while enabling everyone to access very large numbers of tweets. To help meet your tweet...
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Exploring the TweetReach Pro dashboard
All Pro subscribers have access to our TweetReach Pro dashboard. It allows you to quickly view and compare you account data at a glance. Here are a few things you can do with the TweetReach Pro...
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How can I print my monthly invoices?
You can view your previous month's invoices by clicking on the gear icon in the top right of your logged-in TweetReach Pro account, and selecting Billing Info. The View Invoices link, about halfway...
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Can I track tweets in a specific language?
Yes, you can. Our TweetReach Pro Trackers now include language filtering! You can limit the tweets in any new Tracker to include only those that are in a specific language. We have two language...
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What's included in an account Tracker?
You’ve always been able to use our TweetReach Pro Trackers to monitor activity with a particular Twitter account by setting up a couple specific search queries, but we've added new account-focused...
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What is the difference between an account Tracker and a topic Tracker?
With TweetReach Trackers, you can either analyze interactions with a particular Twitter account or a more general keyword-based topic. An account Tracker will monitor all new and future interactions...
View ArticleWhat kind of tweet volumes can I expect?
If you're already a TweetReach Pro subscriber or are trying to decide what plan is right for you, then you've read about our tweet volume limits. But just how many tweets should you expect?...
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